Important message for new users. Due to increased number of spammers registering and infesting my forum with spam I have decided that ALL new users must be approved by me. So when you register you cannot post until I have verified your account. NOTE: New requirement. You must provide a reason for wanting to join the forum. If no valid reason or reason is not written in english I will not approve your account. NOTE! If you are using a challenge/response system on your email that require action from sender then you will NEVER receive the required activation emails from the forum unless YOU yourself add the forums administration email address to you whitelist. I will NOT do the action for you. If you use a throw-away email account to register your account will be deleted without warning. Thanks for understanding and I appologize for the inconvenience and possible delay this means.
This forum is for all ServiceCenter versions pre 6.x.
Hi, I have problems starting the SCemail. Regards Ruben This is the log: ------------Logfile opened------------ 18140 09/07/2007...
Hi all! I'd like your input on an issue I'm trying to resolve.. To make a long story short, Ihave a set of sharepoint forms that can be used...
I have a question about the databasemanager. I made a new file in SC. There are also some links used.
I have shadowed cm3r to SQL. however, some changes are not shadowed, and they cause the following error in sc.log: file:(cm3r)...
Found some PMNS 1.4 documentation. Thought you guys might want to see a old screenshot. See below: format: menu.prompt v scroll: half User:...
I notice a lot of people run older releases of ServiceCenter - older than the 5.1 that we run that is about to go unsupported by HP. What do you...
After getting frustrated with the limited abilities of the SerivceCenter format control editor and needing to do some analysis, I have written a...
How can you remove or disable IR Expert in Service Center. We have been experiencing unusually long delays when an incident or problem ticket gets...
Hello together, we're trying to connect SC to Windows ADS over LDAP. Did someone of you get it working. As i read in a Peregrine document it...
We're having an issue with an IR query search in our SC 4.1.1 system. In a PM ticket search, with the IR query string set to "CSA" and the only other...
SC Version 3.0 SP5 (Please hound me to death with laughter) I have noticed something strange since we migrated Servicecenter to a new server with...
Hello, When I open the call and incident queues (forms sc.manage.call.g or sc.manage.problem.g) I want to see the calls or incidents sorted...
Hi, I was wondering, as you are only by default able to specify whether an inbox is available to one user or all users in SC4 if there is a way of...
Hello, Does somebody knows how to change the From: line in mails sent from macro's? There is an article on the Peregrine support site...
Hi We are using SC 4.1. Sometime the SR's of releted IR's are not closed automatically. If we closed the IR's the linked SR's should be closed...
My Service Center is v4.0 and most of our tables are pushed out to Oracle, about 90%. We have been experiencing some very long delays when we make...
Hi All, Recently we have moved our application to another server..after that when i try to access login page iam getting error like below... ...
Hello, I need some help. I trying to make a macro to extract incident's information’s into a text file. I use SC Client 4.1.3. My problem is then I...
(Servicecenter 3) I have a button on my change task screen that can set the planned.start / planned.end of the task from the corresponding fields...
Hi Guys, we are using SC 4.0. When ever I try to open any file or form through database manager(db), every time I am getting that "format or file...
In my last job, we ignored the SLAs from SC. We queried all tickets and ran external parameters to find SLAs. Said that means I do not know how to do...
Hi all, I was wondering if anyone is using, or has looked at Contract Managment and Software Counters in Service Center5. And if so, what are your...
Anybody know what this means:
Hello all, Long time lurker, not so much of a poster :) I monitor and solve problems for a few SC environments. Today, the SC 5.1.5. has spit...
I just wanted to know if it's possible to change the effective date on a breached RM ticket on servicecenter 5.xx If the ticket has passed the...
We are trying to set up an instance where a customer will be nagged every hour that a ticket is opened. We will send them an email every hour,...
Hi We are getting below error repeatedly on SC.Log. We are using SC 4.0, database -Sql server Schedules files in P4 3640 10/23/2009...
We are on SC 5.0.3 using the P4 data base. We are continually bumping up against the 2GIG limit for sc/data/scdb.db1. We thought it was possible to...
Hi We are using SC 4.0 and database is SQL server. But since last one month P4 data getting corrupted intermediately. Every time we scan by...
Has anyone been able to use the paging function in a macro to sent a message to a cell phone instead of a pager. If so, what did you have...
There are currently 1 users browsing this forum. (0 members & 1 guests)
Use this control to limit the display of threads to those newer than the specified time frame.
Allows you to choose the data by which the thread list will be sorted.
Order threads in...
Note: when sorting by date, 'descending order' will show the newest results first.
Forum Rules
