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Hello all, I am trying to install SC Auto to connect to SM9. Installed and setup the mapi profile, have outlook on the server and open but...
Experts, Could any1 please tell me from where to download the SCAuto Mail software for ServiceCenter 6.x . I have searched in the Download center...
Hello I'm using Service Manager 7.11 and i want to interface it with SCAuto Mail. I'm using the latest version of SCAuto 4.0.2. I'm on a...
Hi All We are using HP SC Auto 4.0.1 for sending page message from SM. we have added some contacts in Distribution group. We are sending...
Have installed and configured SCAuto. All working fine when I run the scmapi.exe However, I am not able to run the SCAuto as service. which dies...
Installed SCAuto OMU 1.4 and was able to start scevmon,sctoito, scfromitoMSI, scfromitoMEI. However was not able to start the scfromitoTTI which is...
Need urgent help to remove / uninstall SCAuto for OVO 1.3 from Solaris 10. The scauto is installed at /opt/OV/scauto.
Can someone confirm that the SCAutoOVO 1.3 works on Solaris 10
Dear Forum Environment: ====== SM 7.11 win 2003 Troubleshoot: =====- steps: 1. get email account on your exchange server for this service and...
Hi, I'm using SCAuto 4.02, and want to have it pass the full fred@blogs.com email address into Service Manager rather than the 'displayname' of...
hi, We are using SCAuto Mail 4.02 with SM7.10, sometimes when SM7.10 send out notifications, user might receive 2 copies of the same email: first...
I now have the event in pmo record in Service Center, it gets processed but it dies with a status "error" on the messages tab it has the following...
Hi all, I use ServiceCenter 6.2 on UNIX (AIX) I installed scauto on UNIX (AIX) , when i start the scmail on the server UNIX, it doesn't work,...
Hi All I am trying to setup SCAuto Mail but I cannot get it to work. Below is my ini file and my log. events:1 usemaps:1...
Hi all I need to know how to integrate sc6.2 with NNM 7.5?any documents,any products? (I couldn't find SCauto for NNM 3.1 part Number,seems that it...
We have a running SCAuto OVO bi-directional integration with SM7 using OVO TTI interface. 1. OVO messages are created manually in OVO TTI...
Hi all. I'm using SC6.1.3 and scauto 4.0.2 I'm trying to force Scauto to send email with the charset UTF8 instead of windows-1252 My problem...
Is possible with SCauto to update and close a ticket via email, I need this because I have to create incidents from Service Desk to Service Manager...
I'm having a little problem using SCAuto Email as it processes emails with a multi-line ticket description. I'm curious if it's due to our system...
Hi we have OVO 8.1 running on solaris 10 which we need to integrate with service manager 7 on the same platform for incident management . I was...
Okay. I havent' worked in scauto in quite sometime so this may be a simple question. I am trying to close incidents through an incoming email using...
Hello guys, I realy need scauto 3.1 binaries for NNM and OMW Integration with service manager 7.x , Pleaaaaaase guys this is really urgent . ...
Hi all, I've just installed SCAuto on Solaris, started service manager server, started scautolistener no port 12690 ("sm -scautolistener:12690")....
We are trying to set up PEM to work with SCAuto by emailing SC which would open a ticket. Has anyone done this and can help me out? Or do you know of...
Hello, It is maybe a simple question, but I hope someone could help me with that. I think this command could help me find a solution to one...
Hi everybody, After working fine without any errors, SCAuto mail died after one day without saying anything to the log. When I tried to boot it...
Hello all, I downloaded licenses which, when executing in windows command "sm -reportlic", says the fallowing: --- HP Service Manager License...
Hi Friends, I am trying to install Scauto version 4.0.2 (on windows server)for email notification on SM 7.01. But while running installation set...
Hello, Does anybody have an information about programming the SCAuto event maps? What is the logic of this programming? For example, if I create...
I am specifically looking for examples of how to use scauto_query_ex function. The only examples that I can find are for C, and I have not been able...
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