Important message for new users. Due to increased number of spammers registering and infesting my forum with spam I have decided that ALL new users must be approved by me. So when you register you cannot post until I have verified your account. NOTE: New requirement. You must provide a reason for wanting to join the forum. If no valid reason or reason is not written in english I will not approve your account. NOTE! If you are using a challenge/response system on your email that require action from sender then you will NEVER receive the required activation emails from the forum unless YOU yourself add the forums administration email address to you whitelist. I will NOT do the action for you. If you use a throw-away email account to register your account will be deleted without warning. Thanks for understanding and I appologize for the inconvenience and possible delay this means.
HP/Peregrine advises that objects on forms should not be wider than 170 or they may not be resized automatically :(
Many years ago I developed utulity to analyze sc.log files and extract debugdbquery and rtm trace information and present it in a gui with the...
Would you buy an application that can: - wrap existing emails into a nice html template* - utilize multiple html templates - utilize any field...
Thought you migth want to have a peak at the draft manual.
Got back from the holiday and was tailing my log and noticed an error I am not familiar with. Anyone see this before? I am on a Solaris box running...
Hello, I know that the methods for load unl in Service Center 6.x is scenter file.load..... How to unload unl file from command prompt? ...
We have an intermittent issue that started a day or so ago. Upon opening a Request ticket, at times our users receive the following error message....
Hi, I would like to know how to perform actions on modules programmatically using SCFile.doAction. I am using the action name from the Display...
Hi, Anyone know of a way to capture if the Fill button was used on a field? Here's what I like to do. Run a Format Control subroutine if...
It was reported that an incident ticket was created throught the webservice. The web app did record the ticket number. However when the ticket was...
Hello Guys, :cool: I need to lock down incident creation ability for all the operators in service center 6.x does anybody knows how to do this? ...
Hello, I was wondering if there is a way to catch validation error messages programmatically? Are they stored in a special variable or...
We have started more intensely reporting on incident, probsummary, cm3r and cm3t files. With that said I am noticing a resource problem on my...
I am getting ready to install the latest and greatest service manager. I am trying to convert my test database from a P4 DB to a oracle or SQL db...
Hi all,It is the first time Im using Web Services to integrate two Sc 6.1, so my question might be stupd for most of you but I need some help.Im...
Hi everyone, I'm working on adding the ability to search on 'Requests that are resolved' in the Search Quotes screen. I've added a radio...
Hi, I'am trying to delete a row from a board in Service Center 6, but I can't find the right javascript to write. Could you please help me with...
Hello Everyone, I've come across an odd issue that is only happening in our Test environment. Using the web client, I access any ticket (doesn't...
Good morning, Is it possible through an INI or XML file to set the default nature of the "show context-sensitive help debug information setting"...
Dear Friends, I want to add a view only subform in the CI Management view to display all related server hardware associated with a service CI, by...
Hello, we have been presented a request from our users to have the the ability to not use the tab button when entering phone numbers, rather...
I've been asked to close over 4000 tickets. I know this can be accomplished through a complex update. I performed it on 4 test tickets with...
Hello, We are trying to complete an import of contacts from a very large file. Some of the contacts may be new contacts, others just contacts...
This is probably a long shot... I have a web app written with SCAuto SDK that is currently happily running on an old Win2003 server box. I'm...
Hi Guys, Need your advice and help on this.. Issue occured after Hard Disk rebuilded in the Core server. Error : as per attached
Dear ServiceCenter Gurus, I'm hoping that your vast knowledge of Service Center (v6.2.8) will help. I've built a Connect-It scenario that...
hi forum, I need to run a javascript ( gives approval information to a webservice ) after a change has been approved. I'm thinking of putting it...
One of the problems we have is when our services don't function at the required time. For example; most of our core services Event, Problem etc are...
Hello, I have SC 6.1.5 and the system hangs very often. The processes are fine, but I've seen this with scenter -reportsem And there is very long...
In my system there are around close 90,000 message processors. Will this eat up more memory? Actually my drive is now full with 100% and now...
Hi guys, Appreciate if you guys could find out what is wrong with the SLO/notification condition here. FYI other notifications setup in...
Hi All, I have this problem where by it happened randomly and not into spesific issue/serv/user.. Caller location column in Incidents.qbe.g...
Hi all, In my production server we are using SC v6.282. I couldnt send out email. As the title imply, the Output Event is empty on my SC. I...
Hello, We have configured a web access for Service center to avoid the usage of windows client. But, for administrative reasons, we are a few...
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