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Thread: Need to post attachment from SC to ARS using Connect-It

  1. #1
    Junior Member
    Join Date
    Apr 2004
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    Singapore
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    Default Need to post attachment from SC to ARS using Connect-It

    I have installed Connect.IT 3.3.1 and need to integrate ServiceCenter with ARS. I have been able to pass all other fields from probsummary except the attachment. From the mapping scripts, I am able to select the attachment but the attachment comes across as NULL.

    When I view the Source document type, I am able to see the attachment, including the path to the document.

    Any suggestions would be most appreciated.

    Pls refer to attachment
    Attached Files
    Yaw-Tee

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