popup msg to confirm ticket close action

[jad48]

On the Call Detail screen, it's possible (if the Ticket Close button is enabled) for users to close tickets. I want to try and have a pop-up that confirms the users really wishes to close the record down, providing a cancel option - is this possible? and how?

Thanks in advance.

[Artur]

Hi,

it is possible.
I don't remember how this form is built (DocExplorer or ordinary form),
but you have to redirect user to some other form.

mail me if you still need this feature: angielskia@wp.pl

good luck
Artur