Create record in screlation file

[berubea@yahoo.com]

I'd like to know if there is a RAD application to write into screlation file using screlconfig without having the prompt pop-up to enter the key of my related record.

I used RAD: us.save.relation
but it does not copy the fieldname included in screlconfig and it does not create the relationship 2 ways ...

example:

incidents --> problem
problem --> incident

thanks

[outlance]

I'd like to know if there is a RAD application to write into screlation file using screlconfig without having the prompt pop-up to enter the key of my related record.

In such a case I would create a script and
creating such records manually by using
rtecalls - I don't know, if this helps you...

Are you familiar with rtecalls?

Lars

[PieterVanPetegem]

Have you tried this one?

Application apm.save.association
Names Values
name id of ticket you want to link to (source)
index id of ticket you want to link (depend)
text source table
string1 depend table

[berubea@yahoo.com]

I have tried the rtecalls way.
apm.save.association is only between calls and incidents I need to associate calls with rootcause or incidents with rootcause and the other way around

With rtecalls it is working because screlation got a trigger to build the second relationship automaticlly !!

thanks for your help !!

[outlance]

thanks for your help !!

You're welcome
Lars

[glg]

apm.save.association is only between calls and incidents I need to associate calls with rootcause or incidents with rootcause and the other way around

That is not true in SC6 (which is the forum you're posting in). It takes source and destination files as stated by PieterVanPetegem. Prior to SC6, it was only call to incident.

In any case, you shouldn't need to do anything to get the fields from screlconfig copied in or to have the "backwards" record created, as that is all handled by triggers.