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Thread: How to add costs from different contracts?

  1. #1

    Default How to add costs from different contracts?

    Hi,

    We are implementing contracts management module in ServiceCenter6.1.1. We have a few contract types, including warranty and maintenance.

    In a warranty contract C1, we have a field warranty.cost (the warranty cost). Our objective is to calculate the sum of the warranty cost and the associated maintenance cost (which can be found in another contract C2).

    How can we calculate "warranty.cost in C1 + maintenance.cost in C2" and put the result in C1?

    If the 2 costs were in the same contract, it would have been easy (warranty.cost in $file + maintenance.cost in $file).
    But the problem is that the 2 costs are found in 2 different contracts.


    Thanks for anyone who can "put me on track" on how to get this work.

  2. #2
    Administrator tommy's Avatar
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    Default

    I really don't know anything about the contract management module.

    When is the cost to be calculated?

    You could write a javascript that select the 2 contracts, adds the costs and then update the first contract.
    Best regards Tommy
    Blog - - ITIL certified - Accredited Integration Specialist – HP OpenView Service Management

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