Here's a small tool that should provide a workaround for the known issue in CTI (DDE) integration with ServiceCenter 6.1 and 6.1.3
- ServiceCenter window stays minimized after incoming call
- ServiceCenter window stays in background after DDE command is called
You are free to use - own risk - no warranty
Please check for more details and download:
http://meintool.blogidoo.de/2006/10/...ter-dde-issue/
Have fun
Lars
P.S.
I tested it with ServiceCenter 6.1.3 (this is the ServiceCenter version it should work with)



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