Service Console log

[cottamc]

My Service Console log used to contain a wealth of information. Every time the scenario would execute I would get at least:

2006/12/21 08:00:01.001 0 4 Waking up scheduler 'Dell Import - 1/hr/workday'

2006/12/21 08:00:00.985 0 4 Opening session...

2006/12/21 08:00:01.016 0 4 Opening session for connector 'ServiceCenter (pgrine02.ohsu.edu.16611)'...

2006/12/21 08:00:01.000 1 4 Connecting to ServiceCenter server 'pgrine02.ohsu.edu.16611'...

2006/12/21 08:00:01.500 2 4 Successfully connected to the server.

2006/12/21 08:00:01.500 0 4 Production of document type 'Dell Daily Import File - Comma Delimited' by connection 'Dell csv file (File - Text)'...

2006/12/21 08:00:01.516 1 4 No document to produce. 2006/12/21 08:00:01.516 0 4 Closing session...

2006/12/21 08:00:01.516 0 4 Closing the session for connector 'Dell csv file (File - Text)'...

2006/12/21 08:00:01.516 1 4 Applying post-processing actions...

2006/12/21 08:00:01.516 0 4 Closing the session for connector 'ServiceCenter (pgrine02.ohsu.edu.16611)'...

2006/12/21 08:00:01.516 1 4 Disconnecting from ServiceCenter server 'pgrine02.ohsu.edu.16611'...

2006/12/21 08:00:01.516 2 4 Disconnected from ServiceCenter server 'pgrine02.ohsu.edu.16611'.

2006/12/21 08:00:01.516 2 4 Length of session: 00.531s

2006/12/21 08:00:01.516 0 4 Connector 'ServiceCenter':

2006/12/21 08:00:01.516 3 4 Total time: 00.500s

2006/12/21 08:00:01.516 0 4 Mapping box 'DellPC to SC':

2006/12/21 08:00:01.516 3 4 Total time: 00.000s

2006/12/21 08:00:01.516 0 4 Connector 'Dell csv file':

2006/12/21 08:00:01.516 3 4 Total time: 00.016s

2006/12/21 08:00:01.547 0 4 Mapping box 'Feedback':

2006/12/21 08:00:01.531 3 4 Total time: 00.000s

2006/12/21 08:00:01.531 0 4 Statistics for Connect-It monitors:

Additional information if there were data passed from my csv files to SC.


Now the only entry in my log is a one liners when the service was started.

2006/12/26 12:15:18.096 0 4 =========================== Starting Connect-It 3.6.1.6178 ===========================

Scenario continues to run and process data as desired but there are no log entries in the Service Console log telling me about it.


Not at all sure what happened (I am sure I am the cause) but I would like to get all the old entries back.

Anyone give me some help?

[cottamc]

The issue was a Windows rights issue. Once this was fixed, all was right with the Service Console world again.