Can we start some Polls? here is one to start....

[gavster]

To start with how about:

How many users do you cater for and how many admin staff do you work with?

I have a user base of 200 with a 12000 customer base and there a 3 of us developing and administrating SC , how about you?...

[tommy]

Defined users=680 concurrent approx 80 to 90 in peak hours
SC developers 5 + 1 for reporting
Customer base internal= approx 1000
Customer base external= potential 12000+

Number of calls per month: 20.000+
Number of problems per month: 8.000+