Hi All,
Do anybody know where we can get AssetCenter books ?
thanks in advance
Hi All,
Do anybody know where we can get AssetCenter books ?
thanks in advance
It certainly is possible for us to write one. It's a lot of work for a limited market. So, although we've identified and pre-packaged some 75 use cases for AC, we don't want to write a book unless there's a payoff.
If you're looking for guidance re AC, the Concepts guide is good and the manuals.
If you're looking for guidance re ITAM, the IAITAM BPL is quite good. ITIL v.3 has some guidance.
Check Gartner for Patricia Adams (high level maturity model), Jack Heine and William Snyder.
Also see Marc Lutchen's book.
All depends on your vision for ITAM, doesn't it?
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