Urgent!!!how to verify SCAuto API installation?

[wenjun.sun@hp.com]

Hi,Thanks for your help in advance!!!
I encounted a very urgent problem about Verifying SCAuto API installaion.
I have done according to SCAuto API installation Guildline, and configured scauto service name in /etc/services files
and scenter -listener:12690 in sc.cfg file. When I run command 'nttest -s scauto' on a machine, an error output like
'Connection to server was closed' is occured. It is very strange I have succeeded in my own machine.Bu I tried so many
times on another machine, but not succeed. Below is output text of another machine log.
--------------------------------------
9556( 9560) 01/25/2008 16:26:21 RTE I connection accepted on socket 304
9716( 9832) 01/25/2008 16:26:21 RTE I Using "utalloc" memory manager
9716( 9832) 01/25/2008 16:26:21 RTE I Thread 9832 (0x00002668) started on socket 3996.
9716( 9832) 01/25/2008 16:26:21 RTE SCAuto Base Initialization
9716( 9832) 01/25/2008 16:26:21 RTE I [Address ] Symbol(Parm1,Parm2,Parm3,Parm4) +Offset
Source module
9716( 9832) 01/25/2008 16:26:21 RTE I [61094360] _setupServerLangInfo(0x30F25E4,0x4E4E4F43,0x662FF6 0,0x21C1410)
+0x50 C:\PROGRA~2\PEREGR~1\SERVIC~1.2\Server\RUN\SCENTER .dll-server.c-370
9716( 9832) 01/25/2008 16:26:21 RTE I [61095D37] server(0xCFC4DD0,0x3,0x21C140C,0x30F25E4) +0x97
C:\PROGRA~2\PEREGR~1\SERVIC~1.2\Server\RUN\SCENTER .dll-server.c-105
9716( 9832) 01/25/2008 16:26:21 RTE I [61008B59] serverStartup(0x0,0xF9C,0x0,0x21C1440) +0x359
C:\PROGRA~2\PEREGR~1\SERVIC~1.2\Server\RUN\SCENTER .dll-scxpress.cpp-199
9716( 9832) 01/25/2008 16:26:21 RTE I [60FF6DF5] _threadStartLife(0x21C1490,0x662FF18,0x7D60F5D1,0x 3F0718) +0x3B5
C:\PROGRA~2\PEREGR~1\SERVIC~1.2\Server\RUN\SCENTER .dll-scpthred.cpp-814
9716( 9832) 01/25/2008 16:26:21 RTE I [7D60F645] RtlGetNtGlobalFlags(0x16,0x0,0x0,0x1) +0x38
C:\WINDOWS\system32\ntdll.dll
9716( 9832) 01/25/2008 16:26:21 RTE E Error 126 in call os_print_stack-SymGetSymFromAddr - 找不到指定的模块。
9716( 9832) 01/25/2008 16:26:21 RTE [FFFFFFFF]
9716( 9832) 01/25/2008 16:26:21 RTE E Error 126 in call os_print_stack-SymGetSymFromAddr - cann't find designated
module。
9716( 9832) 01/25/2008 16:26:21 RTE [FFFFFFFF]
9716( 9832) 01/25/2008 16:26:21 RTE E Error 126 in call os_print_stack-SymGetSymFromAddr - cann't find designated
module。
9716( 9832) 01/25/2008 16:26:21 RTE [FFFFFFFF]
9716( 9832) 01/25/2008 16:26:21 RTE E Error 126 in call os_print_stack-SymGetSymFromAddr - cann't find designated
module。
9716( 9832) 01/25/2008 16:26:21 RTE [FFFFFFFF]
9716( 9832) 01/25/2008 16:26:21 RTE E Error 126 in call os_print_stack-SymGetSymFromAddr - cann't find designated
module。
9716( 9832) 01/25/2008 16:26:21 RTE [FFFFFFFF]
9716( 9832) 01/25/2008 16:26:21 RTE E Exception caught: Win32 EH Exception: 0XC0000005 -- Client connection will
be terminated
9716( 9832) 01/25/2008 16:26:21 RTE I ===> Signal 11: User=n/a, Application=n/a, Panel=n/a
----------------------------------------
Thanks a lot. I will very appreciate any suggestions you provided.

[wenjun.sun@hp.com]

Hi, Recently I have done a research with use of Scenter listener for SCAuto and SCAuto API. The result is SCAuto API can be work well with OVSC6.2.1 on WinXP system, whereas it doesn't work at all with OVSC6.2.1 on Win2k3 system. It means that Scenter listener for SCAuto may be NOT supported on Win2k3 besides WinXP system.

I can provide some proof belowed which demonstrate my worry aboved.

1. Normal output of WinXP system
---------------------------------------------------------------------
2380( 8576) 01/25/2008 22:45:39 RTE I connection accepted on socket 244
6888( 8524) 01/25/2008 22:45:39 RTE I Using "utalloc" memory manager
6888( 8524) 01/25/2008 22:45:39 RTE I Thread 8524 (0x0000214c) started on socket 6068.
6888( 8524) 01/25/2008 22:45:39 RTE SCAuto Base Initialization
6888( 8524) 01/25/2008 22:45:39 RTE I Process scenter 6.2.1.0 (0080) System: 9999 (0x61e13c00) on PC running Windows XP Professional (5.1 Build 2600) from SUN (192.168.0.1)
6888( 8524) 01/25/2008 22:45:39 RTE I Attaching to resources with key 0x61e13c00
6888( 8524) 01/25/2008 22:45:40 RTE I Process termination in progress

2. Abnormal output of Win2k3 system
---------------------------------------------------------------------
9556( 9560) 01/25/2008 16:26:21 RTE I connection accepted on socket 304
9716( 9832) 01/25/2008 16:26:21 RTE I Using "utalloc" memory manager
9716( 9832) 01/25/2008 16:26:21 RTE I Thread 9832 (0x00002668) started on socket 3996.
9716( 9832) 01/25/2008 16:26:21 RTE SCAuto Base Initialization
9716( 9832) 01/25/2008 16:26:21 RTE I [Address ] Symbol(Parm1,Parm2,Parm3,Parm4) +Offset
Source module
9716( 9832) 01/25/2008 16:26:21 RTE I [61094360] _setupServerLangInfo(0x30F25E4,0x4E4E4F43,0x662FF6 0,0x21C1410)
+0x50 C:\PROGRA~2\PEREGR~1\SERVIC~1.2\Server\RUN\SCENTER .dll-server.c-370
9716( 9832) 01/25/2008 16:26:21 RTE I [61095D37] server(0xCFC4DD0,0x3,0x21C140C,0x30F25E4) +0x97
C:\PROGRA~2\PEREGR~1\SERVIC~1.2\Server\RUN\SCENTER .dll-server.c-105
9716( 9832) 01/25/2008 16:26:21 RTE I [61008B59] serverStartup(0x0,0xF9C,0x0,0x21C1440) +0x359
C:\PROGRA~2\PEREGR~1\SERVIC~1.2\Server\RUN\SCENTER .dll-scxpress.cpp-199
9716( 9832) 01/25/2008 16:26:21 RTE I [60FF6DF5] _threadStartLife(0x21C1490,0x662FF18,0x7D60F5D1,0x 3F0718) +0x3B5
C:\PROGRA~2\PEREGR~1\SERVIC~1.2\Server\RUN\SCENTER .dll-scpthred.cpp-814
9716( 9832) 01/25/2008 16:26:21 RTE I [7D60F645] RtlGetNtGlobalFlags(0x16,0x0,0x0,0x1) +0x38
C:\WINDOWS\system32\ntdll.dll
9716( 9832) 01/25/2008 16:26:21 RTE E Error 126 in call os_print_stack-SymGetSymFromAddr - cann't find designated
module。
9716( 9832) 01/25/2008 16:26:21 RTE [FFFFFFFF]
9716( 9832) 01/25/2008 16:26:21 RTE E Error 126 in call os_print_stack-SymGetSymFromAddr - cann't find designated
module。
9716( 9832) 01/25/2008 16:26:21 RTE [FFFFFFFF]
9716( 9832) 01/25/2008 16:26:21 RTE E Error 126 in call os_print_stack-SymGetSymFromAddr - cann't find designated
module。
9716( 9832) 01/25/2008 16:26:21 RTE [FFFFFFFF]
9716( 9832) 01/25/2008 16:26:21 RTE E Error 126 in call os_print_stack-SymGetSymFromAddr - cann't find designated
module。
9716( 9832) 01/25/2008 16:26:21 RTE [FFFFFFFF]
9716( 9832) 01/25/2008 16:26:21 RTE E Error 126 in call os_print_stack-SymGetSymFromAddr - cann't find designated
module。
9716( 9832) 01/25/2008 16:26:21 RTE [FFFFFFFF]
9716( 9832) 01/25/2008 16:26:21 RTE E Exception caught: Win32 EH Exception: 0XC0000005 -- Client connection will
be terminated
9716( 9832) 01/25/2008 16:26:21 RTE I ===> Signal 11: User=n/a, Application=n/a, Panel=n/a

I will appreciate any suggestion you provided. thanks!!!

[benvargas]

Hard to say, I'd probably open a support ticket with HP if I were you (it looks like you may already be an HP employee)?

The "0XC0000005" exceptions are typically memory access errors, or file access errors. Maybe your system cannot allocate the memory stack used by the listener for one reason or another? Maybe it cannot access language information on the Windows 2003 server? Again, I'd open a support case.

[wenjun.sun@hp.com]

Hi, Mogrefy, thanks for your message. it's a good idea!

[wenjun.sun@hp.com]

So far I want to update my research about SCAuto API.
Currently I haven't succeeded on any machines both XP system and Win2k3 system besides my owon system, it's really very strange.
Now what I can think is that no more things are done on my own machine.