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Thread: compatibility matrix

  1. #1
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    Default compatibility matrix

    hello

    i was searching the forum but i couldn't find anything about the compatibility matrix. does anyone know where to find it?

    i wonder if the SM7 is running on every platform (any Unix / Windows platform)

    does anybody know?

    cheers

  2. #2
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    Attached is the guide for SM 7.00 from the HP OpenView support site.

    -Scott
    Attached Files

  3. #3
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    thank you very much scott!
    you really helped me!

  4. #4
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    **Please see our support policy regarding virtual environments, such as VMWare, on the Customer Support web site.

    for Citrix-Support, i found the same hint, but ** does not refer to a specific point in the internet.

    does anyone know more about that?
    a link would be enough for me.

    i couln't find anything on this page: http://support.openview.hp.com/support.jsp
    but probably i'm on the wrong page. may someone help me?

    thanks in advance
    roland

  5. #5
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    Hi,

    on support site in SSO search you should find something. They only support VMWare or Citrix related problems, if they can be reproduced in normal environment. There are a lot systems out there running on Citrix or VMWare.
    HTH
    Lars

  6. #6
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    thanks for the message, i'll have a look in the SSO
    thx
    roland

  7. #7
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    the search engine can't find anything about citrix or vmware

    does anyone have a link or something?

  8. #8
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    Default

    Quote Originally Posted by outlance View Post
    Hi,

    on support site in SSO search you should find something. They only support VMWare or Citrix related problems, if they can be reproduced in normal environment. There are a lot systems out there running on Citrix or VMWare.
    HTH
    Lars
    For a long time now I (and my co-workers) have been running development systems on VMware and reported several issues to HP without trying first on a system not running on VMware. So far I have not been asked if I used VMware and sofar the issues has not been rejected because of that. I understand their disclainer but am not sure how hard they actually enforce it.
    Best regards Tommy
    Blog - - ITIL certified - Accredited Integration Specialist – HP OpenView Service Management

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  9. #9
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    Wink Vmware

    Hi Chaps,

    I got the official statement from HP on VmWare. Like for the other previous versions of SC, SM7 is officially NOT supported on vmware. That does not mean that you cannot do it It just means that HP can ask you to replicate your environnement on a physical machine if they believe it is relevant to do so...

    So my advice is keep all your non production environments on Vmware and just ask your customer to invest money on a physical environment for Production. This way you get the savings and the guarantee that HP will not get shirty with your prod environment....

    Cheers

    Fred

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