List of Keys SM7

[chenrich]

I'm trying to get a full list of Incident key from SM7 via Webservice.

In SC6.22 there where methods to do so. But in SM7?

Any Ideas?

Thanks in advance

[outlance]

Hi,

I got the statement from HP, that the sc62webservice should be used for such purpose. It is supported with SM7 (SM7 webservice does not have this functionality...)

Greetings,

Lars

[mateuszk]

Let me quote a paragraph to be found on HP ITRC forums
(this is still valid for SM7):

The default value for the 'sc.wsurl' parameter is NOT incorrect. '/sc61server' points to the resource path of the Apache Axis servlet, which is one of the two servlets that have been implemented for servlet mode in 6.2. The other one is the SUN JWSDP servlet, whose resource path is '/sc62server'.

Hence, '/sc61server' does not refer to an old version of ServiceCenter, but rather the Apache Axis implementation, which is documented as being the default SOAP implementation since it is the more common and what was mostly used for the SC 6.1 client.

Here is what we discussed regarding the MIME and the DIME question:

The sc62server accepts MIME and sc61server accepts DIME.

If the Web Service Request uses URL http://serverort/sc62server/PWS/.., the client should send request with MIME type.
If the Web Service Request uses URL http://serverort/sc61server/PWS/.., the client should send request with DIME type..

But our sc62 server JavaScript still use gsoap which only supports DIME type. So if we use ServiceCenter JavaScript Web Service request, ServiceCenter only support DIME type.

[chenrich]

Thanks for your post, but how will this answer my question?

I want to get all Incidents in SM7! In SC6.22 there is a Webservice method getKeyList. But in SM7??? I didn't found it....

[mateuszk]

As I wrote in my previous post, the old URIs are still valid for SM7.
Try putting http://<smserver>:<smport>/sc62server/PWS/IncidentManagement.wsdl
in the browser.