SCAuto required?

[Jones]

Can someone just clarify something for me on ServiceCenter v5.0?

I have an external system that will pass and pickup data from SC.

Can I do this without using SCAuto?,.... or this a requirement to give the external system something to 'point to'?

Also,.... if SCauto is required,.... is this a seperate product with a seperate cost?


Many thanks,

[Jones]

Hi, reading my post back I may not have made myself that clear,.....

Basically, I have an external application that would be able to pass data to SC via event services 'eventsin' file and then also pick up events from the 'eventsout' queue.

I have the event services manual, but I am still not sure if I would require SCAuto? would I need this to allow my system to connect and read the event queues?

or could I connect to these queues anyway withouh it?

[tommy]

You either need SCAuto or Connect.It to read and write in the event queues.

[Jones]

thanks Tommy,... appreciate the reply,....

The event services guide mentions using a product such as connect-IT or scauto,..... but wasn't sure if this was "you can" or "you must",

Haven't been able to find a SCAuto guide so far on the HP site,... although it always seems to be down when I try.?

thanks for your help,