Which Servicecenter version are you using?

[eisefr]

Which Servicecenter Version are you using?

[fid509]

Version 6 of SC? Does that (already) exists?

[tommy]

We will be on SC5 by 1/1-2003

[eisefr]

Yes Version 6 is excisting already.

[tommy]

Yes Version 6 is excisting already.

Yeah in development.

[PaulG]

Can't answer really, since we're just in R&D right now - we're using both SC4 and SC5 for tests - SC5 because it's the most recent, and SC4 'cause it's the most recent in French.

Anyone know when SC6 will be coming out, and when sc5 multi-language version will come out ?

[tommy]

If Peregrine stick to the normal plan SC6 should be relased some time march-may next year.

[gavster]

How is v5 running?We are thinking about upgrading but have doubts in Peregrines development standards, basically we dont trust their first version!

[tommy]

Well they have released a second version 5.0.1

Sofar we have not encountered major problems.

[fiservmbw]

We've chosen to do our initial deployment on 5. We originally were going to play it "safe" and stay with 4, but there were too many problems (11 point releases in a year?). Also, Change and Incident Management have major rewrites from 4 to 5. We decided to take the risk of a new version instead of hassling with the upgrade.

[gavster]

My Point is that they have already released 5.01 so doesn't bode well for there development standards if every month they release a new version! I dont want to upgrade to v5 only to find that it has some serious inherant bugs, we run 4.05 and it has more holes than a block of swiss cheese! :lol:

[PaulG]

Well they have released a second version 5.0.1

Sofar we have not encountered major problems.

Any major changes to date on 5.0.1 ?? I've downloaded it but haven't installed it yet, largely because I already have about 5 SCs in parralel on our server, and I don't know if the difference between Sc5 and 5.0.1 is worth adding yet more SW to our server. Not that the server is overloaded, not at all, but I want to keep control of what exactly is on that server.

BTW: Tommy, thx for the info about sc6..... if it comes out in may 2003, that means multi-language comes through in September, which is kinda tight for our November 2003 target date for production !!!

[tommy]

As for SC6, please do not take that information as anything else than an educated guess

As for 5.0.1: the IR regen issue should have been solved - I can't confirm this though because we do not have IR Expert any longer. It looks like the date issue with the ODBC driver has been solved.

[PaulG]

As for SC6, please do not take that information as anything else than an educated guess

Thx though for your guesstimate, it just confirms what I'd figured out myself - that we were definitaly going with sc5, even if it means looking at an upgrade within a year or two.

As for 5.0.1: the IR regen issue should have been solved - I can't confirm this though because we do not have IR Expert any longer. It looks like the date issue with the ODBC driver has been solved .

Thx again !