Call external JS function from DO

[pfilaretov]

Hello!

I need to call JS function that resides in
.../Tomcat/webapps/sm/ext/ic_agent.js
on the button click. How can I get to it (function) from JS tab in Display Option?

Any help will be much appreciated!
Thanks in advance!

[tommy]

If you want SC to execute the script then it can only be serverside scripting. No clientside scripting is supported.

If this is the case you can read the file as text file and execute the javascript with eval().

[pfilaretov]

If this is the case you can read the file as text file and execute the javascript with eval().

Thanks, it works! But now I have another problem. Since SM have only server-side scripting, JS objects like 'window' isn't available. Is it possible to get these objects from Display Option JS tab?

[tommy]

Thats what I said. SC do not support clientside javascript. Which means you cannot manipulate forms with javascript.

[pfilaretov]

It's not good on the part of SM.
Thanks tommy!

[tommy]

I know. We are many that are hoping it will come soon.

[mateuszk]

hmm ... you guys really sure of that?
Did you guys have a good look on xsl files that create the web forms?

For what I know, hacking/customizing the web client is much easier
as it's much more "open" compared to Win client.
Now way it's "impossible", it might only be bit more complicated.


On the other hand, the first question that comes to mind - what sort of functionality you're trying to develop that can't use SM server side processing?

[pfilaretov]

I try to develop functionality that makes outgoing calls from SM. To do this I need to call JS function from external file. This function sets
window.status= 'making call';
and CTI (Avaya) makes phone call if this status is set as above.

For what I know, hacking/customizing the web client is much easier
as it's much more "open" compared to Win client.
Now way it's "impossible", it might only be bit more complicated.

I'll try to implement your idea
But I was looking for a "legal" way to solve this problem.

[tommy]

hmm ... you guys really sure of that?
Did you guys have a good look on xsl files that create the web forms?

For what I know, hacking/customizing the web client is much easier
as it's much more "open" compared to Win client.
Now way it's "impossible", it might only be bit more complicated.

As I said it is not SUPPORTED. You may be able to hack your way to functionality but you will NOT get any support from HP regarding that functionality or if you break other functionality in the process.

[mateuszk]

As I said it is not SUPPORTED.

Yes Tommy, I got that.
Thanks for reminding.


Wait ... on the other hand ...
why didn't you, pfilaretov, contact SUPPORT if you needed a supported solution?

[pfilaretov]

I'll try to contact support but I don't think this helps