Viewing open SCR's on Peregrine Support site

[fiservmbw]

I'm probably missing the obvious, but I am unable to find a place to search the list of 'open' SCR's. I'd love to be able to check if my problem is 'known' before I waste time on the phone with Peregrine Support.

I can find all the 'completed' SCR's in the Service Center section, and I can see any enhancement requests that I personally opened in the on-line services section.

Maybe they're afraid to let the customers see all their problems? :wink:

[tommy]

If You are lucky You can get a list by calling support. I did that once and was amazed that they apparently do not keep a central list. Support had to gather the information from various sources.