OOB ServiceCenter Soap call CreateIncident Problem

[Intensoline]

Hi guys,

Actually I'm testing the oob CreateIncident Soap Call with soapUI. The creation of the Incident works fine, now in a further step I want to add business logic in the im.first process. For that I need access to the Information of the XML messages. How I can access the information e.g the information in the <Severity>1</Severity> message from a process?

Thanks for a reply.

[harn145]

The SOAP message, after receipt, will be processed as a regular message. So in im.first, you don't need to think about the origin, but just reference 'severity.code in $L.file' (or similar).