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Thread: CIT and scdb.cfg

  1. #1
    Administrator tommy's Avatar
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    Default CIT and scdb.cfg

    Does anybody have documentation on what is supported in this configuration file?


    What I want to do is enable incidents as a consumable document. Sofar I have been able to add it as a document that can be selected for consume but CIT tries to send an event to eventin instead of adding the record to the incidents file.
    Best regards Tommy
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  2. #2
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    hi Tommy
    I don't know the answer but I know that Peregrine does not recommend to modify the cfg files and I have been told that IF the cfg files are modified then the connector is no longer supported by Peregrine :evil:
    Jeppe Gotha Jørgensen
    Service Management Consultant
    Globicon A/S

  3. #3
    Administrator tommy's Avatar
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    Interesting because for the issue that the problem file only displayed number in produced documents Peregrine sent me instructions to correct that file.
    Best regards Tommy
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    Sounds like Peregrine!
    We where also instructed by Development in correcting directly in the "hardcoded" jsp-files to Get-It - only problem was that Peregrine will not support it.
    Jeppe Gotha Jørgensen
    Service Management Consultant
    Globicon A/S

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