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Thread: How do I in Get-Services disable the New functions on Lookup

  1. #1
    Junior Member
    Join Date
    Feb 2002
    Location
    Copenhagen
    Posts
    6

    Default How do I in Get-Services disable the New functions on Lookup

    When a user on a Get-Sevice form activates the Lookup function (magnify glass) a search form is dispkayed. This form contains a New button. This can be used to create a new record in a backend supporting table (e.g contacts in ServiceCenter).

    I don't want users to create new records in backend supporting tables so I want to know how to disable this funktion.

  2. #2
    Senior Member
    Join Date
    May 2002
    Location
    Dragør
    Posts
    290

    Default

    If you are using get-it version 2.x (not 2.0.x) you will have to do the corrections directly in the JSP code.
    We have been advised from Peregrine to do that... and I really don't like that solution but there is nothing else to do.
    If the version is 2.0.x you should be able to do it using Get-It Studio.
    Jeppe Gotha Jørgensen
    Service Management Consultant
    Globicon A/S

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