how to auto populate a field

[raven]

When doing a search for a problem ticket. the user clicks on search and the "apm.search.probsummary.g" screen pop up. Every field is blank. Now I want to auto populate the field "contact.name" which is linked to contacts file. I don't want to use "contact.name in $file=nullsub(contact.name in $file, "BROWN, NICHOLAS")" in format control. All I want is when a user get to that screen, the "contact.name" field should be auto fill whichever name come first in the contacts file. Anybody got a clue? thanks

[tommy]

Just querious, why would You want to do that?







Topic moved from Howto -> Tips & tricks & questions

[raven]

I am curious just like you. Who know? someday my boss ask me to put it there. Anyway, I gess there is no way huh :~(

[tommy]

Well, I didn't say it could not be done. I just never thought about that because I see no reason to do that.

[raven]

I am not only talk about the contact field. Every format control that I look at. all of them use "nullsub" if the field blank. I just want to know, is there other way beside "nullsub"?

[tommy]

I don't see any way to do this with standard links. But You could probably do it with the use of rtecalls, but as mentioned I don't see when this could be of use.



If it is to have a default contact filled then an expression in the formatctrl would satishfy this request. You would then specify the expression to be executed only on display and only if the relevant fields are empty.