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Thread: Assignment & Assignee tracking

  1. #1
    Administrator tommy's Avatar
    Join Date
    Nov 2001
    Location
    Copenhagen
    Posts
    4,272

    Default

    I just discovered 2 new files in SC4 called:



    assigneechg & assignmentchg



    On the formatctrl of problem.template.update.g I also noticed 2 POSTS against those 2 files.



    They should be triggered if $G.ass.audit.on=true and the corresponding field is changed.



    This is very usefull for tracking assignment group changes.



    But, it seems not to work. Have anybody found a way to get this working?

  2. #2
    Senior Member
    Join Date
    Jan 2002
    Location
    The Netherlands
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    930

    Default

    1. set $G.ass.audit.on to true in the FC: login.DEFAULT, OOB setting is false.



    2. Modify the 2 post links (assignment.post and assignee.post) to state:



    Query: false



    Remove the line: $post.add=true



    3. Make sure $assign and $assignee are set in the appropriate FC's for problem. In an OOB system, FC is only problem.tmeplate.update, add line:

    $assign=nullsub(assignment in $file, "");$assignee=nullsub(assignee.name in $file, "")



    With display set to true.



    That should do it.



    Regards,

    Jos

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